- Click “Account” – “Withdrawal” in the top right corner and select the currency. Take BTC as an example, click “Withdraw”.
- Add a new withdrawal address (please pay attention to the difference between internal address and external address).
- Withdraw to an internal address (it refers to the collection account is the platform account), you only need to enter the counterparty’s linked phone number. There is no fee for the internal transfer.
- Withdraw to an external address, you need to add the counterparty’s collection address, please check the address carefully when adding.
- If you add a new currency address as the trusted address, enter the fund password - Google verification code - SMS code, etc.,as promoted.
- Confirm via email after clicking “Add”.
- Confirm in the email.
- After the addition is successful, you can withdraw directly to the added address. If the address is a trusted address, just fill in the amount when withdraw.
- Withdraw to a untrusted address requires relevant verification and email confirmation. Click the “Email Confirmation” under “Last 10 Withdrawal Records”.
After you initiate the withdrawal application, our staff will contact you as soon as possible. Please keep the mobile phone unblocked. If you have any questions, please contact the online customer service.